My education and experience:
I'm self-taught, other than a two-year electronics course in high school. In 1980, I began repairing consumer electronics; I worked for a land-mobile radio shop; then I began repairing amateur radio gear for local hams. By the late 1980's, I was specializing in ham radio repairs. Now, my business is totally internet-based, with customers all over the country.
My business philosophy:
A wise friend once quipped, "Do you run your business, or does your business run you?" That about sums it up.
My mission:
To provide honest and quality service at reasonable rates and turn-around times, all within the confines of my policies. Otherwise, no soup for you!
Why I only accept on-line payments:
- My business is now internet-based. And in my opinion, if you're doing business on-line, you can pay on-line.
- Since I no longer accept old-fashioned paper payments, I no longer need to travel to the bank for deposits (a 20-mile round trip).
- Since payments are instant, I can quickly return customer's gear when repairs are completed, which frees up shelf-space for the next incoming shipments.
- I print and pay for UPS shipping labels on-line, and they pick up shipments at my shop.
- I shop on-line. I pay my bills on-line.
- I use debit cards. I pay at the pump. Cash is a hindrance to me.
- This is the 21st century.
Why I authorize and schedule incoming shipments:
In my opinion, this is the most efficient and responsible way to run a one-man repair shop.
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